Free Scoping Session with Linda https://this-is-harder-than-i-want-it-to-be.captivate.fm/scoping-session)
"The System Looked Great on Paper"
Your new process looked logical, clear, and complete, but your team quietly stopped using it. In this episode, Linda explains why good systems still break and the three questions that help you repair the conditions around them.
What You'll Learn:
The Hook: Why a well-documented process can fail within weeks of rollout.
Reality Check: How one growing company's new system collapsed because the team understood what to do, but not why it mattered.
The Shift: A process only survives when the culture, trust, and real decision-making structure support it.
The Move: Three questions to ask before introducing or repairing a process:
• Does the team understand why, not just what?
• Does the process fit how decisions actually get made?
• Who is most likely to break the process first, and why?
The Wrap: The real system is what people do when work gets busy and the easier path is available.
Key Takeaway: A process that looks great on paper is only a plan until it works in the reality of your team's day.
Ready to build processes that work beyond the planning stage? Visit https://this-is-harder-than-i-want-it-to-be.captivate.fm/lve and subscribe wherever you listen to podcasts.
Connect with Linda on LinkedIn (https://this-is-harder-than-i-want-it-to-be.captivate.fm/linda-on-linkedin)
FAQs This Episode Answers:
Q: Why did our new process fail even though it was well designed?
A: The team may have understood the steps without understanding the problem they solved. When the new process felt slower, people returned to the old way because its purpose was not clear.
Q: How do I repair a process my team has stopped using?
A: Explain why the process matters, align it with how decisions really happen, and involve the people whose work it makes harder.
Q: How can I tell who is most likely to break a new system?
A: Look for the person whose workload, habits, or role gives them a genuine reason to skip a step. Talk with them before rollout and adapt the process to their real workflow.
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