Episodes

The Psychology of Pricing Part 1 – How Your Customers Think
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May 19, 2025

The Psychology of Pricing Part 1 – How Your Customers Think

Understanding the psychology of pricing is one of the most powerful shifts you can make in your business—and in this two-part series, I’m breaking it down in a way that’s practical, eye-opening, and yes, even a little fun. In this first episode, I’m diving into the external side of pricing psychology: how your customers interpret, respond to, and are influenced by the prices you set. Because here’s the truth—your prices are never just numbers. They’re messages. And if that message isn’t aligned ...
Sliding Scale and Pro Bono Services: Support Clients, Protect Your Value
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May 5, 2025

Sliding Scale and Pro Bono Services: Support Clients, Protect Your Value

Send us a text If you've ever wondered how to offer sliding scale services or pro bono work without devaluing your business, you're not alone— and that's exactly what I'm diving into in this episode. I see so many purpose-driven entrepreneurs struggling to make their services accessible without draining their energy or undermining their value. In this conversation, I unpack the five biggest mistakes people make when offering reduced-rate work and show you how to avoid them with clarity ...
Navigating Discounts and Promotions, Protecting Your Brand
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April 21, 2025

Navigating Discounts and Promotions, Protecting Your Brand

Send us a text Are you navigating discounts and promotions in a way that supports your value—or slowly undermines it? Navigating discounts and promotions without undermining your value is one of the trickiest pricing challenges we face as business owners. I’ve been there—offering a discount because a client’s story tugged at my heart, only to find out later it was a bit of a con. In this episode, I’m sharing why those spur-of-the-moment discounts can quietly drain your profits, confuse ...
Sales Strategies and Pricing Tactics: A Conversation with Katie Nelson
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April 13, 2025

Sales Strategies and Pricing Tactics: A Conversation with Katie Nelson

Send us a text Sales and pricing—they’re two sides of the same coin. Sales strategies and pricing tactics do they sound scary to you? Many business owners feel uncomfortable with both. And yet they know that success won't come without them. In this episode of Live with The Pricing Lady, the Podcast, I sit down with Katie Nelson, The Sales Catalyst, to unpack how your sales strategy and pricing mindset are deeply connected. We explore why owning your value is the foundation of confident sellin...
Pricing for Profit in the Service Sector: What You're Overlooking
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March 24, 2025

Pricing for Profit in the Service Sector: What You're Overlooking

Send us a text Are you focused on pricing for profit or just doing what everyone else does? When setting prices it's easy to just focus on being like everyone else, but that may not fit your business. It may not bring you the profit you need. It might not even satisfy clients. The right prices are more than just doing what everyone else is, it's about doing what's right for your situation...for your business and clients. In this episode of Live With The Pricing Lady, I dive into the most co...
Creating a Pricing Strategy That Builds Long-Term Client Relationships
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March 10, 2025

Creating a Pricing Strategy That Builds Long-Term Client Relationships

Send us a text Creating a pricing strategy can feel a lot like buying a lottery ticket—you pay the price, but there’s no guarantee of a return. Now, consider your pricing approach. Do your clients feel like they’re gambling on whether they’ll get value? If you're not sure then you need to find out. And if they feel there's risk there, thex won't be inclined to buy. Furthermore, if they do buy and the value isn't there, they won’t stick around. Your pricing strategy isn’t just about setting nu...
From Shy Pricer to Confident Pricing – with guest Jeannie Dougherty
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Feb. 24, 2025

From Shy Pricer to Confident Pricing – with guest Jeannie Dougherty

Send us a text Are you a shy pricer or do you feel confident about your prices? If you feel shy or uncertain about your prices, you're not alone. Many people feel this way, what's most important is that you identify that's you and start taking steps to shift things. In this episode of Live with The Pricing Lady, we discuss the Shy Pricer mindset—why so many entrepreneurs struggle with pricing and how it can hold your business back. I’m joined by Jeannie Dougherty, a money coach and expert, wh...
Position Discovery Calls: From Free Sessions to Paid Clients
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Feb. 10, 2025

Position Discovery Calls: From Free Sessions to Paid Clients

Send us a text Position your discovery calls for success! In this episode of Live with The Pricing Lady, the Podcast, we delve into the transition from offering free sessions to securing paid clients by optimizing your discovery calls. I share my journey of shifting my mindset and rethinking the purpose of these initial calls. We take a look at the common mistake of trying to prove oneself during these calls and the importance of focusing on diagnosing client needs instead - that'...
7 Key Questions to Help You Assess Your Pricing Strategy
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Jan. 27, 2025

7 Key Questions to Help You Assess Your Pricing Strategy

Send us a text Assess your pricing strategy - is it setting you up for success—or holding business success back? Or maybe it's just limiting where you can go. Either way it might be the perfect time to make a change. In this episode of Live with The Pricing Lady, we’re taking a look at how to review your pricing strategy to determine if there's a need to make adjustments. Pricing isn’t just numbers—it’s a reflection of the value your offer brings customers. And it requires you to consistent...
Price Talk Tactics: Knowing the Right Time to Discuss Price with Customers
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Dec. 2, 2024

Price Talk Tactics: Knowing the Right Time to Discuss Price with Customers

Send us a text When’s the right time to discuss price with clients? In this Live With The Pricing Lady episode, we’re tackling one of the trickiest aspects of pricing strategy: when to bring up price in conversations with clients. Jumping into it too early can make your conversations feel cold and transactional, potentially putting off clients before they see the value of what you offer. On the other hand, waiting too long can lead to frustration, erode trust, or even cost you the sale. In ...
The Value Factor: How Strategic Pricing Fuels Your Success with Lorraine Ball
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Nov. 18, 2024

The Value Factor: How Strategic Pricing Fuels Your Success with Lorraine Ball

Send us a text Are you pricing your products or services with confidence and clarity? If not, you may be missing out on growth opportunities and profitability. In this Live With The Pricing Lady episode, I sit down with the talented Lorraine Ball—marketer, business consultant, and entrepreneur—to explore how strategic pricing can transform a business. Together, we delve into what it means to price confidently, understand the market, and communicate true customer value. Lorraine shares her j...
The Pros and Cons of Discounts in Service-Based Business
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Nov. 4, 2024

The Pros and Cons of Discounts in Service-Based Business

Send us a text Are discounts and promotions helping your business thrive, or are they quietly cutting into your profits? In this episode of Live with The Pricing Lady, we’re getting real about something many businesses struggle with—how to use discounts without damaging your bottom line or your brand. Sure, discounts can drive quick sales and attract new customers, but are they really aligned with your long-term goals? I’ll break down how these tactics work in different industries—like re...
Consistency & Courage: Pricing Strategies for New Coaches with Marc Mawhinney
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Oct. 21, 2024

Consistency & Courage: Pricing Strategies for New Coaches with Marc Mawhinney

Send us a text Pricing strategies for new coaches. Have you ever thought to yourself, "I'm new coach, I can't charge that much." Even worse. Maybe someone advised you not to charge me. As a result you're afraid and holding yourself back from charging more. Between bad advice, not knowing how to do it and feeling a lack of confidence it's no wonder you feel confused about where to set your prices in your new coaching business. That's one reason why I've asked seasoned coach for coaches Marc ...
The Price Rise Trap: 3 Myths Keeping You Stuck
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Oct. 7, 2024

The Price Rise Trap: 3 Myths Keeping You Stuck

Send us a text Do you suffer from the Price Rise Trap? Worried about being seen as greedy? Scared that you'll lose customers if you charge more? Think it's just to hard, I won't bother? In this episode of Live With The Pricing Lady, we tackle the common price trap myths and fears that hold businesses back from increasing their prices. Join me as we break down misconceptions around pricing, from the idea that raising prices is too complicated to the fear that you’ll driv...
Understanding Behavioral Styles for Effective Pricing with Shelly Starks
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Sept. 23, 2024

Understanding Behavioral Styles for Effective Pricing with Shelly Starks

Send us a text What has the BIGGEST impact on your prices? Nope, not the customer. Not your competitors. Not your costs. You do. Your behavior, what you choose to do or not do has a bigger impact on your prices and your pricing strategy than anything else. This is why it's important to take a look at behavior styles and pricing. In this episode, I speak with Shelly Starks, a communications coach and behavioral analysis expert as well as the CEO of Inline Cons...
Should I end my prices in 9s or 0s?
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Sept. 9, 2024

Should I end my prices in 9s or 0s?

Send us a text Ever wondered... How should I end my prices? And does it really make a difference, or is it just marketing fluff? In this episode of Live with The Pricing Lady, join me as we dive into the psychology of charm pricing and explore whether ending your prices in 9s, 0s, or other options is the right strategy for your business. It's important to remember that ending your prices in a certain can either work for or against you, that's why you'll want to listen in and learn. You'll...
Overcoming Pricing Fear – with guest Stacey Hagen
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Aug. 26, 2024

Overcoming Pricing Fear – with guest Stacey Hagen

Send us a text How can overcoming pricing fear transform your business and elevate your success? In this episode of Live With The Pricing Lady, I'm joined by guest Stacy Hagen, a marketing and business coach from the Bay Area. We discussed the principles and strategies behind effective pricing for business sustainability. Our topics include managing pricing challenges, the impact of too-low prices, creating valuable offers, overcoming pricing fear, and understanding customers. Stacy shares ...
Packaged and tiered offers: What's the right strategy for your small business?
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Aug. 12, 2024

Packaged and tiered offers: What's the right strategy for your small business?

Send us a text As a woman leading a service-based business, you might often wonder, “How can I offer my services to different clients at different price points without compromising on value?” The truth is, it’s not about offering the same service at varying prices—instead, it’s about crafting distinct offers that speak to the unique needs of your diverse audience. In this episode of Live with The Pricing Lady, we dive into what you should consider before deciding if packaged and tiered pric...
Mastering Pricing Objections: 3 Simple Steps to Overcome Resistance
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June 18, 2024

Mastering Pricing Objections: 3 Simple Steps to Overcome Resistance

Send us a text Are you mastering pricing objections? Have you ever felt your confidence waver when a customer challenges your pricing? Join us in this episode as we tackle one of the biggest challenges in pricing: handling objections. We'll explore 3 effective techniques to help you overcome the resistance you feel and turn objections into opportunities for deeper engagement and successful sales. Discover how to stay calm and composed when faced with objections. I share 3 tips that will hel...
Pricing insights for women-led businesses
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June 3, 2024

Pricing insights for women-led businesses

Send us a text How can women-led businesses determine their pricing strategy? Today’s episode features Shannon Tacheny, an accomplished brand strategist and owner of Feather Blue Studios. Shannon's entrepreneurial journey is truly inspiring. From photography to brand strategy and marketing and business coaching, she has continually evolved her approach to pricing and value. Our conversation explores the pivotal moments that shaped Shannon's pricing philosophy. She reveals the liberating reali...
Why Is It So Hard to Tell Customers What You Charge
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May 20, 2024

Why Is It So Hard to Tell Customers What You Charge

Send us a text How easy is it for you to tell customers what you charge? Pricing—it’s a topic that can often evoke feelings of uncertainty and discomfort. Whether you’re a seasoned entrepreneur or just starting out, articulating the price of your offer with confidence is crucial for business success. In this episode, we’ll unpack the reasons why you struggle with pricing discussions. From the fear of rejection to concerns about being perceived as greedy, we’ll explore the psychological barr...
Is a supported tiered pricing model the right option for your coaching business?
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May 6, 2024

Is a supported tiered pricing model the right option for your coaching business?

Send us a text As entrepreneurs and business owners, we constantly grapple with the challenge of pricing our products or services to meet various people's needs. The decision to adopt a particular pricing strategy can have far-reaching consequences, impacting everything from customer acquisition to revenue generation. In this episode, we aim to shed light on the nuanced dynamics of supportive tiered pricing and unravel its significance in today's competitive market landscape. This episode's ...
She Means Business: Aligning pricing for impact
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April 22, 2024

She Means Business: Aligning pricing for impact

Send us a text Let's talk about pricing for impact. Your pricing strategy isn't just about numbers; it's a powerful tool that can drive your business toward its aspirations. Join us as we explore how to craft a strategic approach to pricing that not only sets your prices but also propels you towards both your business and personal objectives. Many people perceive price as this number they tack on to their offer just before going to market. Treating it in this way shows that you don't understa...
Pricing for Freelancers: Tips and Tactics to Capture More Value
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April 8, 2024

Pricing for Freelancers: Tips and Tactics to Capture More Value

Send us a text Let's delve into the world of pricing for freelancers, aiming to equip you with the knowledge to navigate some of the pricing challenges in your freelance business. Joined by Karla Fernandes, we explore fundamental principles, tactics you can use, and effective strategies for pricing success. We've turned the tables this time around and Karla is asking me the questions freelancers ask most when it comes to managing pricing. We start by emphasizing that pricing more than "just"...